- Any complaint is to be submitted before leaving the ticket desk.
- Video films or photos can only be taken in the exhibition area for own use but no flash allowed.
- Air balloons, shopping carts, child cabs may not be taken in the exhibition area.
- The exhibition can be visited with a wheelchair or pram.
- The animals may only be stroked, fed or touched at the appointed place – e.g. ray stroking area – using the appointed food.
- Birds fly freely in several rooms; all visitors enter with their responsibility.
- In order to avoid accidents, please take care of yourselves and your partners.
- Please don’t litter pls throw out garbage in the bins.
- You may not re-enter once you have left the exhibition area.
- There is restrooms in the exhibitionts near the entrance.
- There are coffee and soft drink vending machines in the exhibition area for the visitors to use.
- Smoking is prohibited.
- Dogs are not allowed to bring into the zoo, except Registered Assistant Dogs.